• Accommodation with twin/ double/ triple sharing room basis with daily breakfast in the category chosen or similar (subject to availability).
• Meals as mentioned in the Tour Itinerary.
• Sightseeing & Transfers according to the above Tour Itinerary Details only.
• Transportation by vehicle with A/C
• Local English-speaking guide’s assistance.
• All Entrance fees for attractions included in the program
• All activities and cruises clearly mentioned in the program
• Government taxes & service charge

• Air Fare / Train fare.
• Personal Expenses such as Laundry, telephone calls, tips & gratuity, mineral water, soft & hard drinks, porterage, water sports.
• Early check-in, late check-out
• Additional sightseeing or extra usage of vehicle, other than mentioned in the itinerary.
• Room Up gradation Charges.
• Any cost arising due to natural calamities like, landslides, road blockage, political disturbances (strikes), etc (to be borne by the client, which is directly payable on the spot).
• Travel Insurance.
• Bank Charges
• Tip to Driver & Guide
• Airport Taxes
• Visa and Visa arrangement
• Anything which is not included in the inclusion.

• E-Visa cost US$ 35 Per Pax to be paid along with Package booking cost. And you get E-Visa for three-month single entry.
• Visa-on-arrival Cost US$ 30 Per Pax.
  Guest have to fill a visa application form on arrival and attach 2 Passport size photos (white background).

• After confirmation of any Package request : 50% of tour package cost required immediately to book all the respective services.
• 07 Days prior to arrival date: 100% of tour package cost required.
• All payments must be notified by an e-mail format only with attached transaction details.
• Payment terms are subject to change at the time of booking as per Hotel Policy and High Season.

• All cancellations must be made in e-mail format only.
• Any cancellation at 45 Days prior to arrival date – No charge.
• Any cancellation between 45 Days – 30 Days prior to arrival date: 25% of tour package cost.
• Any cancellation between 30 Days – 15 Days prior to arrival date: 50% of tour package cost.
• Any cancellation between 15 Days – 10 Days prior to arrival date: 75% of tour package cost.
• Any cancellation less than 10 Days: 100% of tour package cost.
• Cancellation Policy may be differ at the time of booking as per Hotel Policy and High Season.

The Do’s when Visiting Cambodia:

 Cambodian people greet each other by saying “Chum Reap Suor”, accompanied by a gesture of pressing their palms together in front of their face and slightly bowing forward, which is called ‘sampeah’. Your Cambodian hosts will be happily surprised to see you using the ‘sampeah’ to greet them.
 Shaking hands is now more and more acceptable, usually with men, and after a ‘sampeah’. When offering a gift to a Cambodian person, especially an elderly, it is the convention to present it with both hands.
 Before entering a sacred place, such as a Buddhist pagoda or the Royal Palace, please remember to take off your shoes and your hat. Also please remember to be dressed in a clean and modest manner. Especially, women should wear a t-shirt or a blouse with short or long sleeves and a skirt or pants at least at knee-length.
 When entering someone’s home, please remember to leave your shoes at the entrance. Although your Cambodian hosts will often insist that you keep them for your comfort, they will always appreciate your consideration for their home.
 Although Cambodian people enjoy having their pictures taken, do ask for permission first.
 If you buy foods at a street cart or a stall in a market, please remember that the price is usually cheap. Please remember that Cambodia is still a developing country and the Cambodian people are just starting to be familiar with other cultures’ customs and expectations. So be patient when communicating and interacting with your Cambodian hosts.

The Don’ts when Visiting Cambodia:

 In the Cambodian and Buddhist culture, the head is the most sacred part of the body. Please DO NOT touch or pat the head of people, even children.
 Similarly, as the feet are the lowest parts of the body, DO NOT use your feet to point at someone or something, to get the attention of someone or to push an object to someone. If you go to a pagoda and have to sit on the floor, DO NOT sit cross-legged or with your legs outstretched. Instead, sit slightly sided on your heels. If the position becomes uncomfortable, try to shift on your other side.
 Buddhist monks are deeply revered and respected. Women are not allowed to touch a monk’s robe or his body.
 The Cambodian society is relatively conservative and public displays of affection, such as kisses and hugs, are considered inappropriate and offensive behaviors.
 In public areas, on sacred grounds such as pagodas, and in public buildings, avoid shouting, as well as laughing and speaking excessively loudly.
 As cultural customs are different in Cambodia, please DO NOT resent Cambodian habits, which may be considered rude in your country.