• Accommodation with twin/ double/ triple sharing room basis with daily breakfast in the category chosen or similar (subject to availability).
• Meals as mentioned in the Tour Itinerary.
• Sightseeing & Transfers according to the above Tour Itinerary Details only.
• Transportation by vehicle with A/C
• Local English-speaking guide’s assistance.
• All Entrance fees for attractions included in the program
• All activities and cruises clearly mentioned in the program
• Government taxes & service charge

• Air Fare / Train fare.
• Personal Expenses such as Laundry, telephone calls, tips & gratuity, mineral water, soft & hard drinks, porterage, water sports.
• Early check-in, late check-out
• Additional sightseeing or extra usage of vehicle, other than mentioned in the itinerary.
• Room Up gradation Charges.
• Any cost arising due to natural calamities like, landslides, road blockage, political disturbances (strikes), etc (to be borne by the client, which is directly payable on the spot).
• Travel Insurance.
• Bank Charges
• Tip to Driver & Guide (Compulsory)
• Airport Taxes
• Visa and Visa arrangement
• Anything which is not included in the inclusion.

Compulsory Tipping Policy (for Guide & Driver):

• Group from 2-5 pax: Minimum US$ 5/ pax/ day
• Group from 6-10 pax: Minimum US$ 4/ pax/ day
• Group from 11-30 pax: Minimum US$ 3/ pax/ day
• Group from 31 pax & above: Minimum US$ 2/ pax/ day
  *** It will automatically add on in your final Invoice.

• E-Visa cost US$ 35 Per Pax to be paid along with Package booking cost. And you get E-Visa for one-month single entry.
• Visa-on-arrival Cost US$ 35 Per Pax. Include Visa Approval Letter to Vietnam for Indian passport holders for (US$ 10/Pax to be paid along with Package booking cost in India).
  Visa stamp fee to Vietnam is US$ 25/Pax (paid by guests upon arrival) for one-month single entry. Guest have to fill a visa application form on arrival and attach Pre approved Visa on Arrival letter & fix 2 Passport size photos (white background). And it will take 2-3 hrs in Visa Counter.
• Visa fast track service at the airport is US$ 10/Pax (not compulsory, recommended for big group).

• After confirmation of any Package request : 50% of tour package cost required immediately to book all the respective services.
• 07 Days prior to arrival date: 100% of tour package cost required.
• All payments must be notified by an e-mail format only with attached transaction details.
• Payment terms are subject to change at the time of booking as per Hotel Policy and High Season.

• All cancellations must be made in e-mail format only.
• Any cancellation at 45 Days prior to arrival date – No charge.
• Any cancellation between 45 Days – 30 Days prior to arrival date: 25% of tour package cost.
• Any cancellation between 30 Days – 15 Days prior to arrival date: 50% of tour package cost.
• Any cancellation between 15 Days – 10 Days prior to arrival date: 75% of tour package cost.
• Any cancellation less than 10 Days: 100% of tour package cost.
• Cancellation Policy may be differ at the time of booking as per Hotel Policy and High Season.

The Do’s when Visiting Vietnam:

Dress appropriately – Dress conservatively, especially for female travellers. The Vietnamese are quite conservative about their dress, and it would be disrespectful to wear skimpy clothing in public.
Respect at temples – When visiting temples and pagodas – keep your arms and legs covered. A sarong is very handy, and make sure your knees are covered at the very least. It is again disrespectful to go to such places if you do not observe these
Remove bling – Do remove unnecessary jewellery, as it shows that you have money, and could make you a target for petty theft.
Keep you bag safe – Do hold your bag in front of you wrapped around your shoulder so that you are not a victim of a drive-by bag snatcher. Unfortunately, you need to be vigilant as bag snatching is a big problem, even at temples and pagodas.
Know where you live – Do make sure that you have a hotel business card from the reception desk. This will make your return to the hotel in a taxi or motorbike much easier.
Negotiate and get a fixed price – Always firmly negotiate the exact price before you get into a taxi or on the back of a motorbike.
Buy legitimate bottled water – Do buy bottled water, but not any bottled water. I have seen people on the streets filling water bottles from the taps, and then with a little machine, sealing them. You will need to drink a lot of water because of the humidity, buy from a convenience store of some repute. As beer is cheaper than a bottle of water, you could just drink beer, but remember you do need to stay hydrated with water.
Ask before you shoot – Do ask permission before you take a photo of people. Many – particularly in the picturesque UNESCO town of Hoi An will expect payment before you take the photo. Pay it. It is not a lot of dongs, the currency of Vietnam.
Keep toilet paper with you – Do carry some toilet paper with you at all times. While there are fewer squats in urban areas, there are still many in rural areas.
Use chopsticks correctly – Do us your chopsticks correctly. Sticking them upright in your bowl of rice, for example, is considered unlucky, as this is the symbol of two burning joy sticks used for funerals.
Do eat local food in Vietnam – Do enjoy the local Vietnamese food, which is some of the best in the world. Consider doing a food tour on the back of a motorbike to get to some of the hidden gems in the back streets of Saigon for example.

The Don’ts when Visiting Vietnam:

Don’t end up in jail – Don’t take photos of any military installations and equipment, it is a breach of national security and you could end up in jail, and you do not want to spend your vacations …and a bit … at a Vietnamese jail.
Don’t mention the war – Don’t bring up the topic of the Vietnam War which the Vietnamese call the “American war.”
Watch your tootsies – Don’t sit with your feet pointing towards a family altar if you are staying at someone’s house.
No PDA’S – Don’t publically, kiss and cuddle. Here is a guide to kissing etiquette around the world. These personal displays of affection are not considered appropriate in Vietnam. Holding hands is ok, particularly as you cross the manically busy roads.
Don’t stop when crossing a road – Don’t stop as you cross the busy roads. Frightening as it can be, just keep walking. The traffic will avoid you. Pick a spot across the road, stare at it and keep walking, no matter what.
Be respectful in ethnic minority villages – Don’t take video cameras into the ethnic minority villages. They are considered to be too intrusive by many local people. If you do, always ask permission first.